Terms and Conditions

Purpose of This Website

This website provides educational information, books, articles, newsletters, videos, workshops, and information about professional psychotherapy services.

The content provided is intended to support learning, reflection, personal insight, and emotional well-being.

Nothing on this website is intended to replace professional medical, psychological, psychiatric, legal, or financial advice.

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Educational Content

Books, articles, newsletters, videos, downloadable resources, workshops, memberships, and other educational materials made available through this website are provided for educational and informational purposes only.

Accessing or purchasing educational materials does not create a therapist-client relationship.

Educational resources are not psychotherapy, counselling, crisis support, diagnosis, treatment, or medical care.

If you are experiencing significant distress or require professional support, please seek assistance from an appropriately qualified health professional.

 

Psychotherapy Services

Psychotherapy services offered by Josephine Coco are governed by separate client agreements, informed consent documentation, and professional practice policies.

Any therapeutic relationship commences only after the appropriate intake, consent, and booking processes have been completed.

 

AI Companion and Reflective Resources

From time to time, this website may provide access to AI-assisted reflective resources.

These resources are intended to support reflection, learning, self-awareness, and personal exploration.

 

AI-assisted resources:

• are not psychotherapy

• do not provide diagnosis or treatment

• are not crisis services

• do not replace professional mental health care

• may occasionally generate inaccurate or incomplete information

 

Users remain responsible for their own decisions, actions, and wellbeing.

If you are experiencing a mental health crisis or require urgent support, please contact appropriate emergency or crisis services in your area.

 

Intellectual Property

Unless otherwise stated, all content available on this website, including text, articles, books, graphics, logos, images, videos, downloadable resources, and educational materials, remains the intellectual property of Josephine Coco.

Content may not be copied, reproduced, distributed, modified, republished, sold, or used for commercial purposes without prior written permission.

You may download or print materials for your personal, non-commercial use unless otherwise stated.

 

Purchases and Digital Products

From time to time, products and services may be offered for sale through this website.

This may include:

• books

• ebooks

• downloadable resources

• memberships

• workshops

• educational programs

• psychotherapy services

Prices are displayed in Australian Dollars unless otherwise stated.

We reserve the right to modify pricing, product descriptions, or availability without notice.

 

Refunds

Refund policies may vary depending on the nature of the product or service purchased.

Specific refund terms will be provided at the point of purchase where applicable.

Digital products that have been downloaded or accessed may not be eligible for refund unless required by Australian Consumer Law.

Nothing in these Terms and Conditions excludes rights provided under Australian Consumer Law.

 

Appointments and Cancellations

Cancellation policies relating to psychotherapy appointments and professional services will be outlined within the relevant booking and consent documentation.

Clients are encouraged to review these policies prior to booking services.

 

Third-Party Links

This website may contain links to third-party websites.

These websites are not under our control and we are not responsible for their content, privacy practices, or services.

Accessing third-party websites is at your own discretion and risk.

 

Limitation of Liability

To the fullest extent permitted by law, Josephine Coco excludes all liability for any loss, damage, claim, injury, or expense arising directly or indirectly from:

• use of this website

• reliance on information provided through this website

• use of educational resources

• use of AI-assisted reflective resources

• interruption or unavailability of website services

Users are responsible for determining the suitability of any information, resource, or service for their own circumstances.

 

Website Availability

While reasonable efforts are made to maintain access to this website, uninterrupted access cannot be guaranteed.

We reserve the right to modify, suspend, or discontinue any part of the website without notice.

 

Privacy

The collection, use, and protection of personal information is governed by our Privacy Policy, available on this website.

 

Ethical Practice

Josephine Coco is committed to practising in accordance with applicable professional, ethical, and legal standards.

Where relevant, professional services are provided in accordance with the ethical principles and standards of the Psychotherapy and Counselling Federation of Australia (PACFA).

 

Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Queensland.

 

Contact

Josie Coco

Website: www.josiecoco.com

Email: info@josiecoco.com

Sunshine Coast Hinterland, Queensland, Australia