Privacy Policy
Introduction
At Josie Coco ('we', 'our', 'us'), we are committed to protecting your privacy and handling your personal information with care and respect.
This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, educational resources, email communications, and professional services.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including your name, email address, telephone number, information submitted through contact forms, information provided when subscribing to newsletters or educational resources, and information provided when enquiring about or engaging in professional services.
We may also collect non-identifying information automatically, such as browser type, device information, pages visited, time spent on the website, general location data, and website usage statistics.
How we Use Your Information
We may use your information to respond to enquiries, provide educational resources and updates, deliver newsletters and email communications, manage appointments and professional services, improve our website and services, and meet legal, ethical, and professional obligations. We will not sell, rent, or trade your personal information to third parties.
Email Communication
If you subscribe to our email list, we may send educational content, updates, reflections, announcements, and information about services or resources that may be relevant to you.
We may use secure third-party email service providers to manage subscriptions and deliver newsletters, educational resources, and reflective email content.
You may unsubscribe at any time by using the unsubscribe link included in our emails.
Psychotherapy & Professional Services
If you engage in psychotherapy or other professional services, additional privacy and confidentiality obligations apply. Information shared within a therapeutic relationship is handled in accordance with relevant professional, ethical, and legal requirements. Any privacy practices relating specifically to therapy services will be outlined in the appropriate client consent and practice documentation provided prior to commencing services.
Cookies & Analytics
Our website may use cookies and analytics tools to help us understand how visitors use the site and to improve the user experience. You may choose to disable cookies through your browser settings; however, some website features may not function as intended.
Third-Party Services
We may use trusted third-party providers to support our website and services, including website hosting providers, email marketing platforms, booking or scheduling systems, payment processors, and analytics services. These providers may have access to information necessary to perform their functions but are expected to handle information securely and in accordance with applicable privacy requirements.
Website Hosting & Data Storage
This website is hosted on the Wix.com platform. Wix provides the online platform that allows us to share information, educational resources, and professional services with visitors.
Information submitted through this website may be stored through Wix.com's data storage, databases, and general Wix applications. Wix stores data on secure servers and employs security measures designed to protect personal information.
Where payments are processed through Wix or approved third-party payment providers, those services operate in accordance with industry security standards designed to protect payment information.
For further information about Wix's privacy and security practices, please visit the Wix Privacy Policy and related documentation available on their website.
Data Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
Personal information collected through this website may be stored using secure systems provided by Wix.com and other trusted service providers used to support the operation of this website and our services.
While we take reasonable measures to safeguard information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
External Links
This website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies.
Access & Corrections
You may request access to personal information we hold about you and request corrections if you believe information is inaccurate or incomplete
Changes to Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact
Josie Coco
Website: www.josiecoco.com
Email: info@josiecoco.com
Disclaimer
Educational resources, books, articles, newsletters, videos, workshops, and other content provided through this website are intended for educational and informational purposes only and do not constitute psychotherapy, counselling, medical advice, diagnosis, or treatment. Professional support should be sought where appropriate.